Client Meetings

Whether it’s a new or prospective client, or someone you’d normally deal with by email or phone, a face-to-face meeting can be a little unnerving. Designed for those who recognise the importance of structuring their meetings with clients to achieve better results, this course enables participants to prepare more effectively, adopting a simple but flexible structure, and identify the key skills they’ll need to develop to get the most from their client meetings.

At the end of this course you will be able to:

  • Frame meaningful objectives to ensure productive use of meeting time
  • Prepare for each client meeting in an effective, structured manner
  • Adopt a simple, flexible structure for each meeting
  • Encourage and control discussions with key questioning & listening skills
  • Recognise and deal with different client behaviour styles

Who will benefit?

Anyone who would like to become more structured in their approach to client meetings, or increase their confidence when meeting with clients.

Ideal follow-up for anyone who has previously attended our Client Relationships by Phone & Email or How to Manage Client Relationships

Course Length: 1 day

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Available Dates:

Thursday, 3 May, 2018 - 09:00
Tuesday, 20 November, 2018 - 09:00